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Type:
Configuration
Platform:
Jamf Pro
OS:
macOS

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TeamViewer

by TeamViewer

Empower IT administrators and support teams to access corporate devices remotely

TeamViewer has partnered with Jamf to further enhance the Jamf Pro platform by enabling IT administrators and support teams to access and control corporate devices remotely to troubleshoot technical issues, assist employees with urgent needs, and perform important operations to ensure the secure access of corporate information.

 

 

 

TeamViewer for Jamf Pro Solution Highlights

 

Distinctive Secure Solution

Using the Jamf secure communication channel to transmit remote control requests creates an additional layer of verification and request authenticity for end users

 

Fully Embedded Integration

Available in Jamf Cloud. Just connect your TeamViewer licensed account and you’re ready!

 

Intuitive User Interface

Through the device record, IT admins can send a remote support request with one click. End-users recieve screensharing requests through Self Service.

Pre-requisites

 

In order to be able to use the TeamViewer integration in Jamf, you will need to have a TeamViewer account with an eligible Corporate or Tensor license activated. This integration is exclusive to Jamf Pro Cloud Hosted instances.

Remote administration configuration menu

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