Incident IQ

by Incident IQ
Incident IQ is a service management platform, built for schools.

Jamf Pro, Jamf School
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Incident IQ is streamlining service delivery to empower students, teachers, and support teams. From help desk ticketing and IT asset management to facilities maintenance and more, the Incident IQ platform is transforming the way school districts provide and manage services.

After activating these integrations, districts can securely sync detailed asset data between Jamf and Incident IQ. View detailed asset metadata, generate reports using MDM data, and more.

  • View detailed asset data: Map dozens of data points into Incident IQ, giving agents detailed device metadata, such as operating system, IP address, OU, and more
  • Customizable mapping options: Select which fields map to Incident IQ, allowing districts to easily control how data is being imported.
  • Detailed reporting: Generate filters, reports, and views from MDM data