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Type:
Integration
Platform:
Jamf Pro , Jamf School , Jamf Now , Jamf Connect , Jamf Protect
Industries:
Finance , Healthcare , Retail , Education , Automotive ,

Tags

HaloITSM

by HaloITSM

HaloITSM is a flexible, all-inclusive IT Service Management solution.

HaloITSM is a modern and intuitive ITSM solution that gives you the power to manage all IT support with powerful ITIL aligned out-of-the-box functionality. You can streamline and report on specific processes such as change and problem management. Tailored to your exact requirements, you can align IT to the business needs in an all-inclusive, unlimited IT Service Management solution.

Integrating Jamf with HaloITSM is simple and allows you to pull assets discovered by Jamf straight into your HaloITSM platform. Here you can make use of HaloITSM’s built-in asset management functionality in order to easily track your configuration items and visualise the dependencies between the assets synced in by Jamf.

Additionally, the Jamf integration can be run on a scheduled task, allowing a constant sync of the data Jamf picks up to be pushed straight into the asset management module of your HaloITSM instance. Here you can raise tickets against the assets discovered by Jamf to instantly flag problems with them, helping you to identify any systematic failings with your assets before they cause major incidents.

Jamf Integration configuration screen within HaloITSM

HaloITSM's Asset Management / CMDB area

Details screen of a single asset

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