Enterprise Manager© & Smart Support©

Why Streamline's Enterprise Manager and Smart Support?

In today's fast-paced digital world, managing a mobile ecosystem within an enterprise can be daunting. Enterprises often need help with deployment inefficiencies, inconsistent user experiences, and high support costs. Streamline's Enterprise Manager and Smart Support tools are here to provide relief from these challenges.

Streamline, LLC understands your challenges and has developed the Enterprise Manager and Smart Support tools. These tools stand out with their unique features, such as a single-pane-of-glass dashboard that showcases your devices' overall health, and the ability to swiftly diagnose and resolve common issues. These features significantly enhance operational efficiency, reduce downtime, and ensure enterprises maximize their ROI by providing consistent and reliable mobile device management and support.

How Does It Work?

Enterprise Manager

Streamline's Enterprise Manager simplifies the visibility of your mobile ecosystem in a fully customizable dashboard. This means IT Support teams can develop and execute strategies that reduce inefficiencies and enhance device performance.

Key features include:

·   Eliminates provisioning inconsistencies with seamless integration with Mobile Device Management (MDM) solutions.

·   Maintains OS and application versions for optimal security and performance.

·   Monitors the entire mobile ecosystem to proactively identify and resolve issues before they impact users.

·   Equip support personnel with tools to reduce mean time to resolution and increase first-call resolution rates.

Smart Support

The Smart Support tool is designed to empower support teams by providing comprehensive insights into the entire mobile ecosystem. This tool integrates with existing systems through an open API framework, presenting all necessary details in a user-friendly interface. It's about making support teams feel capable and confident in their roles.

Key features include:

·   Monitoring all mobile devices, networks, appliances, printers, and payment devices within the ecosystem.

·   One-click issue resolution to expedite problem-solving processes.

·   Reducing average support desk call times and increasing first-call resolution rates.

·   Faster diagnosis and root cause analysis to prevent systemic outages.

Who Benefits the Most?

Streamline's Enterprise Manager and Smart Support are designed for enterprises managing large fleets of mobile devices. These robust, scalable solutions offer significant benefits to:

·   IT Departments: Our tools streamline device provisioning and management, enable proactive issue resolution, and integrate seamlessly with existing systems, empowering your team to work more efficiently and effectively.

·   Support Teams: With a simplified, centralized interface for diagnosing and resolving issues, the need for extensive training on multiple systems is significantly reduced. This makes support teams more efficient and less burdened.

·   Business Leaders: Boost ROI by minimizing downtime, cutting support costs, and enhancing productivity."

·   End Users: Guaranteeing a seamless, high-performance experience on every mobile device significantly boosts satisfaction and productivity."

Streamline's comprehensive approach to mobile ecosystem management with Enterprise Manager and Smart Support equips organizations with the tools to thrive in today's digital landscape, ensuring operational excellence and a superior user experience.