Device Assist
by Jordy Thery
A scoped management app for frontline managers.
An internal iOS app that lets front-line staff send a small set of routine support commands to the devices they are responsible for, without needing access to the Jamf Pro console.
The app runs on a staff iPhone or iPad. It lists the devices it has been pointed at — either those assigned to a Jamf Pro user, or the members of a Smart Device Group — and offers Restart, Erase, Return to Service and Clear passcode. Every action requires an explicit confirmation that names the target device's serial number and asset tag first, and the two wiping commands are confirmed in red.
