Jamf Return to Service app
by Jamf
The Jamf Return to Service app offers an enhanced way to erase and refresh an iOS, iPadOS or tvOS device in the field... no IT help required.
Wireless touch-free re-provisioning
Introduced in iOS 17 / iPadOS 17 / tvOS 18, Apple has extended the MDM Erase Device command with a game changing new feature called Return to Service. This allows all on device steps typically required for re-enrollment after an MDM wipe to be skipped. This means that a user no longer has to select a Language, Region, Accessability and WiFi Network on the iPad or iPhone, and the device is automatically reconfigured after the initial wipe.
An app to empower non IT
With Apple's new Return to Service capability, a true zero touch mobile re-provisioning workflow is now available. And with the Jamf Return to Service app, this new capability is made available in a secure, managed app. The means that frontline users, managers, and field techs can safely refresh a device... no IT help or trip to a charging cart required.
Availability
- The Jamf Return to Service app is now available on the public Apple App Store.
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The Jamf Return to Service mobile app is free-to-use for Jamf customers but is not a part of the Jamf Product line. It is not supported via typical Jamf Support channels and has not been tested or validated by Jamf's internal compliance, quality, or product security processes.
Erase and return a device to service... in a single tap.
