Jamf Mobile Assist

Jamf Mobile Assist empowers “frontline managers” to perform limited management and security tasks on target mobile devices.

Frontline tasks... simplified
Automatically clear device passcodes, set unique wallpapers, or restart or erase a iOS or iPadOS device on the fly. Ensure the health of your mobile fleet, on the go.

Secure actions.. in a simple scan

Equip frontline managers with a familiar and easy app based workflow. Simply scan the special QR code from a target device’s wallpaper into the Jamf Mobile Assist app to take action, without ever needing access to Jamf Pro.

Customizable capabilities for each role

Deploy unique versions of Jamf Mobile Assist with limited functionality, appropriate for each team member's need. This means that Field services, frontline managers, and frontline workers can all use the app, configured only for approved use-cases.

Fleet maintenance…without help from IT

Gone are the typical IT processes for basic device maintenance. Ensure that devices aren’t out of service while an IT ticket resolves, with real-time fixes which ready them for immediate use.

Availability

• Jamf Mobile Assist is available via a Jamf Services engagement. The engagement provides assistance for planning, deploying, and configuring Jamf Mobile Assist in a Jamf Pro environment.

• Once Services are purchased, the app will be distributed as a Custom App via Apple Business Manager or Apple School Manager.

• Please note that Jamf Mobile Assist is provided as-is and is not supported by Jamf Support. Jamf Mobile Assist is a Jamf Pro add-on utility (with purchase of paid services engagement).